Questions and answers

Getting Kripos

What does Kripos run on? Windows, Mac and Linux computers, Android phones and tablets, iPhones and iPads, and any modern web browser. See install the apps.

Is there a free plan? When it’s on the pricing page, yes: Free has the point of sale, reports and tables for one outlet. New businesses also get a free trial of a paid plan. See plans.

Do I need special hardware? No. Any computer, tablet or phone that runs Kripos can be a till or a kitchen screen.

Working day to day

Does it work without the internet? Yes. Tills keep selling, taking cash and printing, and send everything when the internet is back. Some things need the internet, such as card checkout and gift cards. See working offline.

Can several tills work at the same outlet? Yes. Each till numbers its own orders. An outlet hub keeps them working together during an internet outage.

Can staff share one till? Yes. Each person signs in with their own PIN and locks the till when they step away, so every order shows who took it.

Can a waiter take orders on a phone? Yes. Set the phone up as a till; waiters sign in with their PIN and send orders to the kitchen from the table. See table map.

Data and security

Who can see what? Each person’s role decides what they can do, and their outlets decide where. See roles.

Where is my data kept? On Kripos’s servers, separated per business. Customers’ phone numbers, emails, allergies and notes are stored encrypted.

Can a customer ask for their data or to be forgotten? Yes: export or erase a customer.

A till was lost or stolen. What do I do? Revoke it on Devices at once. It stops working; its orders already sent are kept. See devices.

Plans and paying

How do I pay? By cash deposit or bank transfer (then tell us on Billing), or by card. See billing.

What happens if I stop paying? After the days to pay are up, the business moves to Free if Free is offered (your data in switched-off modules is kept for 30 days); if not, Kripos pauses for the business until the invoice is paid. See billing.

Can I connect my accounting or delivery software? Yes, with apps, API keys and webhooks.