Receipt and kitchen printers

Each till keeps its own printers: a receipt printer at the counter, and a kitchen printer if you use kitchen tickets.

Print straight away (Windows app)

In the Kripos app for Windows, receipts and kitchen tickets go to the printer the moment you press Print, with no print window.

1. Install the printer in Windows first: Settings → Bluetooth & devices → Printers & scanners. Most 80 mm thermal receipt printers come with a Windows driver.
2. On the till, choose the printer button at the top of the screen.
3. Leave Print straight away ticked.
4. Under Receipts, choose the receipt printer, then Print a test receipt.
5. To print kitchen tickets (KOT), tick it and choose the kitchen printer. Each time you send an order, the new items print for the kitchen. Use it without a kitchen screen, or as a backup.

If a printer is off, out of paper or unplugged, the print window opens instead, so you can see something is wrong and choose another printer.

In a web browser

In Chrome or Edge the print window opens each time. To skip it, start the browser with –kiosk-printing:

1. Right-click the Chrome or Edge shortcut you use for the till and choose Properties.
2. At the end of Target, after the closing quote, add a space and --kiosk-printing.
3. Close every Chrome or Edge window and open it again from that shortcut.

It then prints to Windows’ default printer, so set the receipt printer as the default.

How the bill looks

In the back office, open Bill (owners, and anyone given Change how bills look):

• Logo: printed at the top. A simple, dark logo on white prints best on receipt printers.
• Lines under the name: your phone, VAT number or website.
• Closing line: Thank you! Come again. (blank prints Thank you!).
• Whether to show the outlet’s address, who served and the customer’s name.

The preview beside it shows the bill as it will print. Tills pick up changes within about 10 minutes and keep the logo, so bills print it offline too.

Tips

• Receipts and kitchen tickets are laid out for 80 mm paper.
• Each till remembers its own printers. Set them up again on a new computer.
• A cash drawer plugged into the receipt printer opens if the printer’s Windows driver is set to open it when printing; see the printer’s manual.