Sign in on a till

A till is shared: each person signs in with their own PIN, so every order, payment and refund records who did it.

Sign in

1. On the till, the lock screen asks Who’s on the till? and lists the staff who can work at this outlet.
2. Tap your name.
3. Enter your PIN on the pad (or type it) and press Enter.

The sales screen opens with your name at the top.

Don’t see your name? An owner or manager adds you, with a PIN, on Team. Only staff with a PIN who may work at this till’s outlet are listed.

Lock the till

Press the lock button at the top of the till when you step away. The next person signs in with their own PIN. Reloading the page or closing the app also locks the till.

Signing in without the internet

Once you’ve signed in on a till while it was online, you can sign in on that till again offline: it remembers who may sign in. Someone who has never signed in on that till needs the internet the first time.

Too many wrong PINs

After several wrong PINs in a row, Kripos makes you wait before trying again. A manager can set a new PIN for you on Team.

The till isn’t set up

If the screen shows Use this browser as a till or asks for a code, the device isn’t a till yet: see set up a till. If it shows Set up again, the till was removed in the back office.

Hand a till over to staff

You set a till up while signed in to the back office, so at first the whole back office is open on that device. Before staff use it:

1. Open Point of Sale on the till. The screen asks Who’s on the till?
2. Under the names, tap Hand over, then Sign out and hand over.

The back office signs out on that device, and from then on the device shows only the till: the names and the PIN pad. A cashier who signs in sees the sales screen and can do only what the Cashier role allows. Nobody can reach the back office from the till without an owner’s or manager’s email and password. This works the same in the browser and in the Kripos apps.

To use the back office on that device again, tap Back office at the bottom of the names screen and sign in with your email and password. When you sign out, the device goes back to being only a till. Back to the till on the sign-in page returns to the till without signing in.

Owners, managers and cashiers on one till

Everyone uses the same till, each with their own PIN, so the till records who did what and lets each person do only what their role allows. A cashier can’t, for example, void items the kitchen already has.

• Switch user (the lock button at the top of the till) locks it and shows the names again. The owner signs in with their own PIN, does what they need, and presses Switch user again for the cashier.
• When something needs a manager (a void after the kitchen has the order), press Switch user, the manager signs in with their PIN and does it, then the cashier signs back in. Open orders stay on the till throughout.
• Owners and managers set or change anyone’s PIN on Team: choose the person, then Set PIN. The owner’s own PIN is set the same way.

Signing in to the back office (with email and password) is separate from the till PIN: the back office is for setting up the business, the PIN is for working at a till.